Shipping Information
Shipping Policy:
We primarily ship our orders via UPS, unless otherwise specified. For truck freight shipments, we send them "freight collect," unless prepayment is specified. For prepaid shipments, freight charges will be added to the invoice. We will do our best to follow the shipping instructions accompanying each order. We can also send your orders to Amazon warehouses.
Pre-Order Items:
If you wish to purchase pre-order items, please note that these items are currently not in stock. Payments made via ACH, credit card will be charged immediately, and the orders will be shipped when the items become available.
Claims:
Please be aware that the customer bears the responsibility of submitting a claim to the carrier for any damages that may have occurred during transportation. Additionally, we cannot accept liability for any complications that may arise from restrictions or other factors specific to Amazon.
Contact our customer service team at 719-309-1443 for more information.
Thank you for choosing AT TEN LLC as your seller.
Best regards,